About the Role:
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients' business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business.
What You Will Do:
* Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription.
* Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
* Identify client priorities and understand how to align Gartner's resources to provide best-in-class service that enables clients to achieve their priorities and maximize the return on investment on their Gartner memberships.
* Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
* Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
What You Will Need:
* Bachelor's degree is preferred along with 6+ months relevant professional and/or internship experience.
* Proven track record of success fueled by a passion for delighting clients.
* Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
* Ability to use Danish (Reading, Writing and Speaking) at a Business or Native level.
About Gartner:
We guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters.
What Makes Gartner a Great Place to Work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What Do We Offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive – working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.