We are a worldwide leader in specialized diagnostics in Hemostasis, Acute Care Diagnostics, Autoimmunity, and Transfusion and transplant. In addition, we research, develop, and manufacture customized assays and biomaterials through our OEM business line. As an integral part of Werfen, a global healthcare company dedicated to delivering the highest quality in vitro diagnostics products, we are looking for a Technical Support Scientist I.
She/he performs a broad range of laboratory work requiring application of professional judgment in the selection of specialized methods and techniques, and their application to specific tasks. Provides project updates.
Responsibilities:
* Performs specialized lab techniques and follows good laboratory documentation practices.
* Provides specialized technical assistance in the different areas of production, research and development, and quality control to guarantee the correct performance of products.
* Implements process improvements within the quality specifications and supports product transfer from R&D to the production department.
* Performs an expanded range of laboratory procedures and experiments.
* Communicates problems and progress to supervisor.
* Communicates status updates and results across the organization.
* Presents results to senior/other research staff.
* Selects appropriate experimental and analytical methods and defines protocols.
* Schedules own and technician tasks and activities in accordance with assignments and priorities.
* Detects deviations in results and potential problems, recommends modifications in protocols or standard methodology.
* Writes specialized laboratory procedures and reviews existing Procedures and Methods under supervision.
* Compiles and interprets experimental data, performs calculations, and prepares graphs to present and discuss them with his/her supervisor.
* Maintains electronic or paper laboratory notebook ensuring all data is accurately recorded.
* Prepares documentation to support activities derived from NC, CAPA, RCI.
* Participates in activities related to continuous improvement, 5S, and Lean Six-Sigma.
Knowledge & Experience:
* Required: Bachelor's degree in biological or related sciences.
* Valuable: Any additional degree higher than that required previously.
* Minimum work experience.
* Basic knowledge in Office Tools (Excel & Word) and required basic knowledge in SAP.
* Fluency in Spanish or Catalan. Advanced knowledge of English (reading and speaking).
* Ideally with valuable knowledge on Biotechnology, ISO, GMPs, FDA rules, and Lean environments.
Skills & Capabilities:
* Attention to detail and accuracy.
* Able to use and apply scientific principles, theories, and concepts.
* Teamwork and interpersonal skills.
* Flexibility to work with and provide support for a number of people.
* Oral and written communication skills.
* Time management skills; ability to prioritize tasks.
* Familiarity with quality standards as required.
* Troubleshooting abilities required.
* Ability to adapt to a flexible and changing technical support environment.
* Ability to work under pressure.
* Ability to collaborate, participate, and coordinate actively with working groups.
* Reflects values of Werfen in the quality of work and working relationships.
What we offer:
* A meaningful project that will impact the quality of laboratory medicine worldwide.
* A multicultural and friendly team.
* Exciting opportunities for professional development.
* Ongoing training.
* Social benefits: Canteen, nursery check, language training.
* Retirement Plan.
Our Purpose: We contribute to the advancement of patient care around the world through innovative specialized diagnostics. JOIN US.
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