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Job Reference:
502277217314458828832460
Job Views:
4
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.
At G+D, we are looking for a Middelware Engineer within the team based in El Prat de Llobregat, Barcelona.
Your Duties:
1. The Middelware Engineer will be primarily responsible for the 1st & 2nd level support for chip personalization software, card reader, and HSM hardware.
2. Responsible for the 2nd level support for Data Generation software and Shoopflor management software (Production Controller).
3. Work on support requests managed in the service ticketing system. Further communication channels include telephone and email.
4. Provide remote support for G+D sites for production software and offer onsite support and user training.
5. Business trips may be executed on a planned basis or on short notice.
6. Responsible for the preparation and deployment of our solutions at client installations and support them remotely or onsite.
7. Work as a team member in client setup or site projects.
8. Focus on solution engagements and incident resolution.
Your Profile:
* Successful and completed technical education, a university degree in computer science (optional), or a similar field.
* Experience as IT Specialist (m/f) or a comparable role.
* Experience with operating systems MS Windows 10/11 and Windows Server.
* Several years of related IT Service Desk or operations experience.
* Strong troubleshooting and analytical skills.
* Experience with Java Applications.
* Basic knowledge in PC-network (LAN).
* Basic knowledge of database systems like MS SQL Server / Oracle.
* Experience in VMware ESXi.
* Very organized and quality-conscious.
* Able to work accurately even under pressure.
* Solution-oriented.
* Possess initiative and drive for self-learning and improvement.
* Good communication skills – Fluent communication in English.
* Self-starter, proactive, and able to work independently at all levels.
What We Offer:
* Culture and Diversity: Join a people-oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.
* Global Teams: Enjoy collaborative work in teams and with stakeholders around the globe.
* Innovative Products: Design and develop business processes and IT solutions for innovative products and digital solutions.
* Career Development: Continuous training and coaching, talent program.
* Social Benefits: Flexible compensation (Private medical insurance, transport ticket...) in-house parking.
* Flexible Work Time and Remote Work: Core time Mo-Th 9:30 – 17:00, Friday 08:00 – 15:00. 3 days of remote work.
* Own Canteen: Take a break with our breakfast and lunch service: Choose between a big range of menus, salad desk, and sandwich service. Fruit packages.
* Location: El Prat de Llobregat. Easy communication by public transport (BUS 88 and 110 and METRO ZAL-Riu Vell from Barcelona, PR4 from El Prat) or private transport.
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