Minimum Requirements:
* At least 5-7 years as Accounting Manager or similar, working with multiclient.
* High English level and experience working in outsourcing companies is mandatory.
Company Overview:
Multinational Professional Services company.
Reporting to the Operational Director, your main responsibilities will be:
Client Management:
* Accountable for client services provided by the team for a set of clients, being identified by the client as a senior point of contact, owner of the relationship.
* Acts as client escalation point, establishing good relationship with client management contacts.
* Supports Sales team & participates in Sales meetings with prospect clients, preparing service proposals when needed.
* Works closely with key stakeholders (e.g. Legal) to ensure that all processes remain compliant.
* Monitors client service (schedule, risks, scope of work and budget) and ensures that team has a clear understanding of client requirements.
* Monitors client risks and defines action plans when needed.
Team Management:
* Takes a leading role in clear and effective communication with the team, cascading down company messages, answering questions and escalating when needed.
* Values & behaviour aspirations are embraced. Leads by example, is able to manage change and to engage. Takes ownership.
* Adopt company meeting dynamics (e.g. one on one, team meeting, ...).
* Promotes individual development of team members.
* Measures performance in the team in a clear and consistent way. Timely provides clear feedback to improve performance and results.
* Supports and stands up for his/her team members and other Managers when in need of support and/or advice.
* Delegate responsibilities where possible and step in where necessary.
* Supports Director in the definition of team's annual goals.
* Able to work establishing honest and collaborative relationships with other departments.
* Responsible to all HR topics related to the team (e.g. holiday organization, sickness leave back up, recruitment,...).
* Performs random audits to the team to ensure standard quality of processes, detecting possible deviations and working on processes improvements.
* Works with the team in identifying and proposing new efficiencies on daily operations.
* Remain updated and informed about all legislative changes applicable to accounting & tax compliance. Raise training needs when necessary.
Additional Information:
* Hibrido (3 days from home).
* Bonus.
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