Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Field Service Engineer, reporting to the Services Manager, supports Rockwell Automation Customers, Field Sales Force, Industry Sales Force and other Customer Support and Maintenance staff by interpreting complex technical information, providing systems programming assistance, informal product/system training, preparing accurate definition and specifications for integrated component systems quotations, troubleshooting, fault finding, coordinating hardware and software system projects, and attending to emergency callout situations.
You will also support the proposal team in developing technical contents for quotations and support Sales by having commercial customer visits with the Area Manager.
Your Responsibilities:
1. Provide technical assistance for Rockwell Automation and 3rd party equipment.
2. Provide skills to meet individual customer needs.
3. Maintain a good relationship with the customer during and after the completion of the services.
The Essentials - You Will Have:
1. Bachelor in Electric or Electronic Engineering or working equivalent.
2. At least 5 years of relevant working experience.
3. You are able to work with a diverse range of products and applications.
4. You are available to travel in Iberia 40% of the time (Short term assistance).
5. You are familiar with:
* ControlLogix / Compact Logix
* Factory Talk View, historian.
* Architecture Drives. PF755, PF753
* Component Drives. PF523, PF525.
* Motion Products. Kinetix family, PF527, PF755.
* Motion applications development expertise.
* Drive systems application development.
* Multibrand Scada knowledge.
The Preferred - You Might Also Have:
1. You have full working proficiency in English.
2. You are able to work independently.
3. You have experience in motion control application development.
4. You have general knowledge in HMI, and communications.
What We Offer:
Our benefits package includes:
1. Comprehensive mindfulness programs with a premium membership to Calm.
2. Volunteer Paid Time off available after 6 months of employment for eligible employees.
3. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
4. Employee Assistance Program.
5. Personalized wellbeing programs through our OnTrack program.
6. On-demand digital course library for professional development.
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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