Técnico / Responsable Soporte a Clientes (m / f / d)
Falch has grown to be a worldwide leading manufacturer of complete solutions in water jetting since its foundation in 1986. We are experts in innovative pump technology up to 3000 bar. We are a German owner-managed family business with 2 main locations in Blaubeuren and Merklingen. The Falch family now has 16 sales and service centers in 10 countries and over 270 employees and trainees.
Your Benefits
* Stable, long-term, owner-managed family business
* Profit sharing
* Additional annual holidays
* Old-age provision and VWL
* Modern workplaces
* Family culture
* Free hot drinks
* Employee discounts
Your Mission
* Perfect organization of the branch and responsibility for a wide range of tasks.
* Commercial and organizational activities in general, such as programming and planning of trips, ordering supplies for the branch, and other internal processes.
* Office supplies, after-sales management, and maintenance of customer data in our database (CRM).
* Active sales support to the branch manager (telephone management, technical/specialized advice for customers, follow-up on marketing campaigns, sale of accessories and small devices).
* Independent management of our rental business, delivery, and pickups with the customer, including small safety instructions.
* Assisting the technician with the repair and maintenance of equipment and accessories.
Your Talent
* Completed commercial or technical training.
* Several years of experience in administration and sales support, ideally in a technical environment.
* Technically skilled, interested in technology, and good IT user skills.
* Good communicator with strong organizational skills.
* Native Spanish speaker with very good command of English.
Your Contact
Christian Glöggler
Tel: +49 (0)7344 9244 - 8102
Email:
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