Job Description:
At the heart of Amazon's customer experience is Amazon Operations. We oversee every step from a customer clicking buy to their item being delivered – from desktop to doorstep.
We have over 1,000 Fulfillment Centers, thousands of Delivery Stations, tens of thousands of machines, and hundreds of thousands of employees working together in harmony to ensure the right item gets delivered to the right person, at the right time.
Working in Amazon Operations requires an active and dedicated individual. We work in a fast-paced, dynamic environment as part of a larger team that meets the expectations of millions of customers daily.
We are open, inclusive, and value diversity and individuality. Our operation's culture is built on teamwork, work ethic, and pride in delivering a high-quality service.
About the Role:
The Amazon Reliability Maintenance Engineering (RME) team maintains and optimizes technologies in the Global Amazon Warehouse & Delivery Network.
We are seeking an experienced Building & Mechanical Systems Manager to lead a team responsible for remote coordination of maintenance activities across our global facility network.
Responsibilities:
* Design and own the global RME BBM control tower start-up and long-term strategies, setting a vision, roles, responsibilities, and clear goals for the team.
* Recruit, build, inspire, and motivate a new team to work towards common goals.
* Embed a collaborative and high-performance culture that drives continuous improvement.
* Implement Amazon people processes to ensure development and professional growth for all individuals.
* Serve as the main point of escalation for complex mechanical and refrigeration issues.
* Deliver the implementation and maintenance of rigorous quality control standards for SOPs and training.
* Implement meeting routines, KPIs, and mechanisms to ensure work processes, systems, vendors, quality, productivity, training, and labor management are met.
* Oversee the global budgets for maintenance and repair activities, optimizing costs while ensuring high-quality service.
BASIC QUALIFICATIONS:
* Bachelor's degree in Mechanical Engineering or completed an indentured Mechanical/HVAC Apprenticeship or equivalent.
* Proven experience in startups and managing technical teams, preferably in building maintenance, HVAC systems, or similar industries.
* Strong technical knowledge of mechanical systems, refrigeration, and building infrastructure.
* Exceptional leadership and team-building skills.
* Strong problem-solving and decision-making abilities.
* Effective communication, negotiation, and stakeholder management skills.
* Financial acumen and budget management experience.
* Strong project management skills.
PREFERRED QUALIFICATIONS:
* Master's degree in Mechanical Engineering, HVAC Engineering, or a related field.
* Program/Project management of mechanical and building systems.
* Experience within the industrial refrigeration, HVAC, or building maintenance industry.
* Proficient in other spoken languages.