Job ID: R42465
Position: Global Forwarding Agent - Ocean Export
Primary Location: Barcelona, Spain
C.H. Robinson is growing its team in Barcelona and is looking for a Global Forwarding Agent - Ocean Export to join our Global Forwarding division. This role provides an exciting opportunity to become a versatile expert in global forwarding, tackling diverse challenges across regions and industries.
At C.H. Robinson, we believe that in-person collaboration fuels innovation and drives success. In this role, you'll spend three days a week on-site, working alongside talented peers to spark creativity and achieve impactful results. With the flexibility to work remotely two days a week, this position offers the perfect balance between teamwork and independence.
Are you a detail-oriented, problem-solver, resilient and with a passion for global logistics? If this resonates with you, we would love to learn more about your experience and what drives you. Apply today and take the first step toward a fulfilling career in global logistics with C.H. Robinson!
Responsibilities:
The duties and responsibilities of this position consist of, but are not limited to, the following:
* Maintain Operational Excellence: Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
* Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
* Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
* Facilitate Relationships: Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
* Build great relationships with customers, responding timely and following up on issue resolution.
* Provide reporting and documentation support to internal and external customers.
* Participate in customer business reviews.
* Contribute to seamless forwarding operations across various regions, gaining exposure to unique challenges and client needs.
Qualifications Required:
* Minimum 1-3 years of Ocean Export experience.
* Fluency in English and Spanish (written and verbal).
Preferred:
* Ability to work in a fast-paced and deadline-driven office environment.
* Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
* Knowledge or coursework in Supply Chain, Logistics, or International Business.
* Proficiency in Microsoft Office Suite of programs.
* Excellent customer service skills and follow-up to be utilized with customers and the network.
What We Offer?
Real opportunities to grow your talent in a fast-moving, global organization. A fun, open, and inclusive workplace that encourages innovative thinking.
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