Exciting Opportunity: Customer Service Representative (Slovenian) in Barcelona!
Position: Customer Service Representative (Slovenian)
Location: On-site in Barcelona
Employment Type: Full-time (38.5h/week) with a Temporary Contract
Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company! If you're passionate about delivering top-notch customer service and love working in a multicultural environment, this is the role for you.
What Youll Do:
* Engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service.
* Handle inquiries related to services, payments, and technical requirements via email and phone.
* Ensure smooth communication by providing accurate information and following set processes.
* Be the go-to problem solver, navigating tricky situations with a positive and motivated mindset.
What Were Looking For:
* Languages: Slovenian (C2) and advanced English.
* Skills: Strong communication, interpersonal abilities, and PC proficiency (Office 365, CRM Database).
* Mindset: Solution-driven, goal-oriented, and adaptable to changing priorities.
* Experience: Prior customer service or contact center experience is valued.
* Location Flexibility: Ability to work on-site and remotely (within 100km of the office).
What We Offer:
* Feel Good Program: Enjoy Spanish lessons, fun activities like beach volleyball and roller skating, and quizzes with prizes!
* Health Insurance: Free private health insurance upon receiving a permanent contract.
* Flexible Benefits: Nursery school transport options after probation.
* Work Environment: Modern offices well-connected by public transport, near the Glories shopping mall (Westfield).
* Perks: Free coffee every day and fresh fruit once a week.
* Career Growth: Be part of a leading department with excellent learning and development opportunities.
* Training: 3 weeks of initial training with ongoing personal coaching.
Ready to embark on this exciting journey with us? Apply now and take the next step in your career!
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