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Customer Care & Warranty Manager - Electronics (EU&A), VallsClient:
Lear
Location:
Valls, Spain
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
As Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working with our customers directly.
The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care, and Warranty Costs Management.
You are the right candidate if you are an engineer with some interest or experience in Electronics, with an MBA / Business mindset who enjoys achieving goals.
You are not the right kind of person for this role if you prefer staying in your comfort zone or if you are willing to be in a role focused solely on report data. This is because the role is a key position in customer & stakeholder management where the candidate must be ready to build relationships with customers.
Here at Lear, every day we are reducing our environmental impact, supporting our communities, and improving sustainability.
As our next Customer Care & Warranty Manager, you will manage customer complaints regarding warranties and get support from our plant teams to achieve quick actions. You will troubleshoot all issues in coordination with the plan and monitor forecast and budget the Warranty costs.
Requirements:
* Engineering studies and Business / MBA background
* At least 3 years of professional experience in contact with OEM customers.
* Fluent in English and one other European language
Lear For You:
We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect, and excellence. What we are trying to say is we want to be more for you.
We are your path to a better career, a better future, and a better you.
Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products, and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.
Our teams are the secret to our success. They are empowered, inventive, and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.
Are you ready for a better career? A better future?
Benefits list:
* Flexible Compensation Plan
* Flexitime
* Saving Plan
* Life and Accident Assurance
* Amazing location - Our E-systems Headquarters are one hour away from Barcelona and twenty minutes to the beach
* HQ Canteen
Next Steps:
After you click on “Apply now” and submit your resume, a recruiter from our team will confirm your suitability for the role and contact you for an initial interview.
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