Who we are
Aizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members motivated to directly impact our future growth and success as we launch what we consider "Aizon 3.0".
Aizon is helping pharma manufacturers and CDMOs make better decisions in GMP operations. What makes us different from other manufacturing platforms?
We help operations leaders and engineers avoid endless cycles of chasing data in disparate and heavy-handed systems and rapidly understand how to run their manufacturing processes better. We're solving multiple problems in GMP operations that cost manufacturers millions yearly while accelerating their digital maturity journey. One of our unique capabilities is the ability to operationalize the use of predictive AI models in real-time without a big data science staff. We're backed by both industry and software investor firms like NewVale Capital, Atlantic Bridge, Danaher, Honeywell, CrossLink, and UnCork, with solid industry and technology expertise. Our mission is to improve global health by optimizing how medicines are manufactured so that pharma and biotech companies can provide patients worldwide with the right medicine at the right time and price. Join us if you are motivated to directly impact our company's success and growth path forward and, more importantly, by positively contributing to the life science industry and deserving patients worldwide.
The Position
We are looking for a skilled Technical Writer to join our team and play a key role in ensuring our users have clear and comprehensive documentation for our digital products. This includes crafting and reviewing user interface (UI) text to ensure clarity, consistency, and adherence to UX writing best practices. You will report directly to the Product Design Director and collaborate closely with the Technical Writing team, developers, and SMEs.
Responsibilities
1. Produce high-quality end-user documentation that contributes to the overall success of our business processes and products, ensuring compliance with applicable standards.
2. Collaborate with developers, product owners, and designers to understand product functionalities and translate them into clear and concise documentation for end users.
3. Write, edit, and review UI text, ensuring consistency and usability.
4. Maintain a structured documentation repository and version control system.
5. Develop and maintain user manuals for two SaaS products.
6. Work with the Innovation team to manage and deliver user manual translations.
7. Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
8. Create and maintain the information architecture of user manuals.
Must Have - Knowledge and Experience
Proven working experience in technical writing for software documentation.
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