Job Description
Overall Job Function: We are seeking an experienced and results-driven Area Manager to join our team in Barcelona or Madrid in Spain.
This role is crucial in driving sales, maximizing profitability, and ensuring excellence in store operations.
As an Area Manager, you will oversee a portfolio of stores, lead a high-performing team, and play a key role in the recruitment, training, and development of staff.
You will also drive the execution of a unique omni-customer experience.
Your main responsibilities:
1. Sales & Profit Analysis: Analyze and monitor sales and profit KPIs for all stores in your area. Identify opportunities, create action plans, and implement strategies to maximize results across stores.
2. Team Leadership & Development: Oversee recruitment, training, development, and succession planning for store teams and the area team. Motivate and inspire your teams to consistently deliver exceptional customer service and achieve business goals.
3. Operational Excellence: Ensure all stores adhere to H&M standards in visual merchandising, stock management, and customer service. Conduct regular store visits to ensure that the omni-channel execution meets company standards. Provide coaching, support, and feedback to store managers and teams.
4. Strategic Planning: Collaborate with senior management to align area goals with the company's overall strategy. Stay informed about market trends and competitor activities to maintain a competitive edge.
Qualifications:
Your skills:
1. Strong commercial skills and a customer-focused mindset (store and online).
2. Proven leadership experience, preferably in retail or a related industry.
3. Analytical and strategic thinking skills with the ability to interpret data and act on insights.
4. Fluency in Spanish and English (both written and spoken).
5. Valid driver's license and flexibility to travel regularly within the Barcelona area.
6. Excellent interpersonal and communication skills, with the ability to influence and inspire others.
7. Strong organizational and problem-solving abilities.
Education: High School Diploma; Bachelor's Degree will be a plus.
Additional Information: This is a full-time position and will be based in one of our Areas in Spain, the possible location could be Barcelona or Madrid, based on area destination. For this reason, the candidate should be able to move to Barcelona or Madrid and travel throughout the national territory.
What we can offer:
1. A permanent contract, the salary level depends on your experience and responsibility in the role you are offered.
2. Company car.
3. Private Health Insurance: Comprehensive coverage for you and your family.
4. 25% Staff discount on all our H&M Group brands, both in stores and online.
5. H&M Incentive Program – HIP.
6. Work-Life Balance: Flexible working hours, summer Fridays, birthday leave, and extra holidays after 1 year.
7. Special Gifts: Anniversary gifts and a €200 gift card for the birth of a child.
8. Development Opportunities: Access to career growth within the H&M Group, with opportunities both locally and internationally.
If you feel that your experience, skills, and ambitions are right for this role, please send your application until January 27, 2025. If you have questions about the process or the role, please reach out to Talent Manager Abel Parra.
JOIN US! Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
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