Business Analyst / Sales Performance Specialist
Location: Barcelona, Spain
Amplifon is the global leader in the hearing care retail industry. Since 1950 we have been changing the lives of millions of customers around the world. As a global company that is constantly growing, we maintain a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and continuously challenge and improve the customer and employee experience.
More than 20,000 professionals in a network of 9,500+ points of sale give back the joy of hearing, feeling, and living to thousands of people in 26 countries.
We are currently looking for a Business Analyst / Sales Performance Specialist to join our Retail Excellence (REX) team.
Goal of the Role
To ensure control of the most relevant business and in-store KPIs to drive sales and productivity, successfully hitting company targets.
Responsibilities:
* Monitor sales trends versus budget and forecasts, keeping the Retail Director and the larger sales team updated, promptly highlighting any untapped opportunities or criticalities.
* Track and analyze main business KPIs, such as conversion rate, ASP, bino-rate, etc., aiming at optimizing growth and productivity.
* Conduct deep dives focusing on customer types to gain a detailed view of business trends and define targeted actions.
* Develop and share regular portfolio analysis, along with forecasts about target achievements based on different variables.
* Design and manage Sales Incentive Plans and Commissions Schemes, in collaboration with HR and Finance.
* Define and manage promotions and discounts, working with local and regional Pricing/Marketing teams in line with company commercial strategies.
Education & Experience Required:
* University degree in quantitative fields (ideally Economics, Engineering, or Statistics).
* Expertise in managing complex data structures and a strong inclination towards data analysis, with attention to business impacts.
* Project management and analysis experience, especially in Sales and Marketing areas in international contexts.
* Excellent knowledge of the Office package, with advanced expertise in Excel; Salesforce knowledge is a plus.
* Knowledge of Power BI; SQL knowledge will be considered a plus.
Managerial Skills:
* Strong analytical skills, mathematical abilities, and business acumen.
* Teamwork attitude with the ability to achieve results through others.
* Ability to effectively interact with different roles and cultures across the organization.
What We Offer:
* A performance-promoting, highly dynamic corporate culture where personal contribution is paramount.
* Participation in a goal-driven, highly motivated team with regular events and close collaboration with colleagues from our parent company in Italy.
* Individual career planning and customized training and development opportunities, including a comprehensive induction program and versatile e-learning offers.
* An attractive remuneration package and additional benefits, including a company pension scheme, childcare, and a permanent employment contract.
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