My client is the world’s leading specialist in air transport communications and information technology, they are looking for a Head of Global Sales Operations to join their busy Prague team.
MUST already be a resident in the EU!
Bullet Points
* Negotiable Euro salary per annum + incentives & world-class benefits!
* Located in Chodov, Prague, Czechia
* 10+ years of leadership experience with a proven track record of progression.
About you
Do you know an effective sales machine when you see one? And know how to build it? Do you know how sales teams work and how to set up the tools, processes, and governance to make them successful? Are you driven by transformative impact? Can you raise the bar? Can you communicate for action? Are you an admired leader and skilled at influencing C-suite decisions? If you do everything with excellence and expect the same from your peers, and you bring others along on the journey, then our client is looking for you, especially if you have air travel and transport industry experience!
About The Team
They are a highly diverse, collaborative, and entrepreneurial team on a mission to strengthen and future-proof the company – and transform the air travel and transport industry in doing so. They help the rest of the company perform at its best by providing direction, insights, and tools across strategy, innovation, sustainability, communication, partnering, and sales enablement.
About the role
You will lead our global sales operations team, with responsibility for developing, monitoring, and supporting our sales process from prospecting to contract signature. Your goal will be to ensure that our sales teams are enabled and incentivized in line with best practices to transparently and effectively engage with customers to deliver the full commercial potential of Company portfolios. In doing this, you will work closely with our CEO, CFO, regional presidents, and the regional sales operations teams within our four geographies. The role is both hands-on and strategic, as it spans ongoing operations and setting and delivering the strategic vision for next-level sales operations in collaboration with sales and sales operations leaders across the organization.
What you will do
* Be a thought partner to our CEO and CFO on sales operations, including strategic priorities as well as execution support in terms of, e.g., target setting and identifying ongoing sales performance issues.
* Build strong executive relationships with sales and sales operations stakeholders and become a trusted advisor to them.
* Own and enforce the policies, processes, methodologies, and data governing the sales process, ensuring best practices and consistency across business units and regions.
* Own the global sales transformation program to meet the requirements of our strategy and drive improvements in account development, sales effectiveness, and automation.
* Lead global sales planning, forecasting, and reporting.
* Manage data quality and integrity in our sales tools and systems.
* Monitor, analyse, and suggest improvements to our sales effectiveness.
* Manage the Sales Incentive Plan and its implementation across sales teams.
* Specify requirements for the development of, and manage, our sales tools and systems, and lead the adoption of AI across all areas of our sales operations.
* Work with our technology teams to develop and implement new tools and systems.
* Lead the design and the development of sales skills training for sales teams.
* Lead, inspire and empower the global sales operations team members to deliver strong performance, grow their engagement and satisfaction, and develop their careers.
* Manage your team’s budget and recruitment needs.
What you will need
* University degree in Business, Marketing, or a related field.
* 10+ years of leadership experience with a proven track record of progression.
* Extensive experience in sales operations in a complex and international environment.
* Hands-on experience with sales support and CRM technology, tools, and platforms.
* Experience with leading teams of leaders.
Core Competencies
* Understanding of sales teams’ and customers’ needs and ways of working.
* Ability to communicate from C-level down to all levels of the sales organization.
* Structured and proactive approach combined with strong sales acumen.
* Results-driven mindset with a passion for innovation and speed to market.
* Ability to drive large-scale transformations in global organizations.
* Analytical skills with a drive to use data to assess and improve impact and ROI.
* Strong stakeholder management skills and experience working in a matrix organization.
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