Crear una alerta de empleo para esta búsqueda
Descripción del trabajo
Advens Madrid, Community of Madrid, Spain
Company Description
Joining Advens means joining a European leader in Cybersecurity, but above all, it means joining passionate specialists who protect increasingly exposed organizations, helping them to accomplish their often essential missions.
It also means deciding to become part of a collective that puts its performance at the service of high-impact projects.
Our 500 experts are present throughout France, Spain, Italy, Germany, as well as in Montreal and Taiti.
Our protection mission guides and drives us every day, but it's not enough. If cybersecurity can make the world go round, our performance must also help to change it.
Together and ahead : since our very first steps, we have been driven by three strong values. More than a trademark, they're our driving force to act today and do better tomorrow: #Audace #Collective #Impact.
Training, gateways, mobility, we support each project according to the desires and ambitions of each and every one.
We believe in a balance between work and personal life as a vehicle for personal fulfilment, so we've opted for autonomy - freedom in the workplace, but also in the way we organize ourselves on a day-to-day basis.
And to maintain our invaluable collective spirit, our weeks are punctuated by various moments of conviviality and sharing...always against a backdrop of humour!
As you can see, we're looking for more than just cyber experts, we're looking for committed and passionate employees.
Job Description
We are looking for a Cybersecurity Project and Service Manager with extensive experience in coordinating security services. This person will be the primary point of contact for clients, ensuring efficient management of their needs, proper execution of contracted services, and prompt resolution of any issues.
The ideal candidate must be responsible, highly customer-oriented, and possess excellent communication and interpersonal skills. They will act as the liaison between clients and technical teams, ensuring customer satisfaction and the delivery of effective cybersecurity solutions.
Responsibilities
* Manage and coordinate cybersecurity projects, ensuring proper execution and compliance with deadlines.
* Act as the primary point of contact for clients, ensuring effective communication and a swift response to their needs.
* Coordinate and oversee services such as penetration testing, vulnerability management, cyber intelligence, among others.
* Ensure the quality of cybersecurity service delivery, aligning expectations and results with clients.
* Manage incidents, escalate issues when necessary, and propose timely and appropriate solutions.
* Collaborate with internal teams and vendors to ensure successful project execution.
* Identify opportunities for improvement and growth in the services provided.
* Stay up to date on cybersecurity trends and threats to proactively advise clients.
Qualifications
Requirements
* 5-6 years of experience in cybersecurity and service management.
* Knowledge of cybersecurity services such as penetration testing, vulnerability management, cyber intelligence, among others.
* Excellent communication, interpersonal, and client management skills.
* Ability to coordinate multiple projects and work teams.
* Results-oriented approach with a focus on customer satisfaction.
* Strong problem-solving and incident management skills.
* Knowledge of cybersecurity regulations and standards (ISO 27001, NIST, etc.).
Desirable
* Certifications in cybersecurity and project management (CISM, CISSP, PMP, ITIL, among others).
* Experience in consulting firms or cybersecurity service providers.
* Advanced English proficiency.
What We Offer :
* Growth opportunities in an international company with over 600 employees and 25 years of experience in the cybersecurity sector.
* A fully flexible hybrid work model, where you choose when to come to the office and when to work from home.
* Young and dynamic work environment with strong values of teamwork, social responsibility, and environmental commitment.
* Training and career development plans.
* A competitive compensation package.
* Health insurance paid by the company.
* Flexible compensation options, including meal vouchers, public transport, childcare, training, etc.
* Mobile phone bill reimbursement.
If you are passionate about cybersecurity and have experience in service and client management, we are looking for you!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management
Industries
Computer and Network Security
#J-18808-Ljbffr