About the company:
At Noucor we work on providing solutions to improve people's quality of life and contribute to a more sustainable world.
We're a Spanish pharmaceutical company based in Barcelona and our business is focused on R+D, licensing, manufacturing, and the supply of pharmaceutical products.
We have an extensive knowledge and experience offering quality products and solutions in the health ecosystem.
We have an innovative focus with an industrial vocation with a fine chemical plant dedicated to the development and production of active pharmaceutical ingredients, a pharmaceutical plant manufacturing solid and semi-solid forms and a plant exclusively focused on food supplements.
With 500 employees, we are present in over 100 markets being Japan, Canada and the EU key markets.
Our culture promotes diversity, equality and inclusion and is committed to a new flexible and motivating leadership. We keep on building an organization in which people's experience is a means of engagement, attraction and development of talent, to always make people our focus and priority.
Key Responsibilities
* Manage customer purchase orders.
* Handle invoicing and export documentation.
* Organize order collections and oversee export and import processes.
* Provide proactive updates to customers.
* Manage customer rolling forecasts.
* Calculate and track KPIs.
* Support Business Development and Project Management teams.
* Participate in cross-functional projects.
* Thrive in a dynamic environment and collaborate with stakeholders across departments.
What We Are Looking For
* Languages: Spanish and English are mandatory (C1 level) additional languages are a plus.
* Experience: Minimum 1 year of experience in B2B customer service and export activities.
* Technical Skills:
* Proficiency in SAP and Excel.
* Knowledge of export processes.
* Soft Skills:
* Passion for customer care, with a customer-first mindset.
* Proactive, results-oriented, and solution-driven.
* Practical, with a hands-on approach to problem-solving.
* Excellent communication skills, empathy, and the ability to resolve challenges effectively.
* A true team player, capable of collaborating and building strong relationships with colleagues and stakeholders.
What We Offer
🤩Join a team of professionals with an excellent work environment.
⚙️An innovative workplace focused on continuous improvement.
🚀 Opportunities for learning and professional growth.
💼Competitive benefits package and flexible schedule. Subsidized canteen and parking.
📍Offices located in Palau-solità i Plegamans.
Join us and become part of a global leader in the pharmaceutical industry!