Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.
About the role:
We are seeking a motivated and results-driven Inbound + Outbound Enterprise Sales Representative. As a key member, you'll be responsible for proactively identifying, qualifying, and generating new business opportunities for Education products across Enterprise and Education. If you are passionate about sales and have a strong desire to learn and succeed in a fast-paced environment, this position may be a great fit.
Responsibilities
* Lead Generation: Conduct thorough research to identify and build a robust pipeline of potential enterprise & education clients that fit our ideal customer profile.
* Outbound/Inbound Prospecting: Actively engage prospects through scheduled calls, cold calls, emails, and social media outreach to initiate conversations and build initial interest.
* Qualification and Discovery: Ask targeted questions to uncover potential clients' needs, pain points, and alignment with the benefits of our client's solutions.
* Collaboration: Work closely with our client and internal teams to understand product offerings and contribute valuable insights for enhancing lead generation strategies.
* CRM Management: Diligently track and update lead fields in Salesforce and other systems, ensuring a seamless handoff to the sales team.
* Performance: Coachable and organized to execute different tasks with accuracy (update Salesforce, follow cadences, return to prospect’s calls).
* Responsible for the entire sales qualification process, which includes qualifying customers (using BANT, ANUM, or similar qualification criteria), converting into an opportunity, and passing on to the appropriate sales channel.
Minimum Qualifications (must-haves):
* Swedish: C2 level
* Direct vital or professional experience with the Educational Sector of the market regions
* Ability to speak and write English fluently and idiomatically
* 2 years of experience in a sales development, inside sales, or sales outbound experience
* Bachelor's degree
* Strong written and verbal communication skills, including active listening.
* Proficiency with CRM software (e.g., Salesforce) and productivity tools like Google Suite
Preferred Qualifications (good to have):
* Self-Motivation: A high-energy individual who thrives in a results-driven environment.
* Resilience: The ability to bounce back from setbacks and maintain focus.
* Passion for technology
* Full-time position (39h per week, Monday to Friday)
* This is a Hybrid working model in Barcelona.
* Salary: 27,040.00€ gross/year + up to 6,760.00€ gross/year in bonus
* Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project)
* Permanent Contract
* Relocation support
* A permanent presence of coaches who will facilitate your personal and professional development
* Established career path to grow within the project
* Bi-weekly, monthly or quarterly contests
* Employment with the world's largest provider of contact center services
* Excellent work environment, great colleagues, social arrangements and personal development
* Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
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