THE ROLE
Join our Customer Service Hub at our location in Badalona. We are looking for a Customer Support Analyst to strengthen our team as soon as possible with the following responsibilities:
* Closely collaborating with and supporting the customer service
* Attend meetings with CS and supply chain teams, raise and resolve issues affecting customers or operations
* Monitor and address the Color Materials assignment sheets and manage support functions to facilitate the order fulfillment process for the Color Materials customer service team
* Central contact for Customer Master Data Maintenance and problem-solving by identifying root causes and implementing solutions for internal and external customers
* Support special projects as needed
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If you have any questions regarding the role or the recruiting process, please do not hesitate to contact our Talent Acquisition Team: sun-careers@sunchemical.com
YOUR PROFILE
* Bachelor’s degree in business administration or a related field, or equivalent practical experience
* Minimum of 2 years in a Customer Service role or a comparable position
* Advanced proficiency in SAP R3 and MS Excel, including data analysis and reporting capabilities
* Ability to plan, organize, and manage multiple activities
* Very good communication skills in English