Accenture, recognized as a Great Place To Work, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.
We are looking for a Workplace Service Delivery Associate Manager. Delivering workplace services in Spain, located in the Barcelona Office, involves local facilities management, V&A support integration across Spain, and reporting to the Facilities management team. This role requires working closely with the WP executive team and internal clients. Specializing in WP delivery services and possessing high skills in facilities management, knowledge of WP services and operations is essential. A comprehensive and holistic vision of the area is critical, along with the necessary expertise and knowledge to ensure seamless operations and support.
Requirements
* Minimum 5 years of similar experience
* Facilities Management Expertise: Skills in facilities management, including knowledge of Workplace services and operations.
* Comprehensive Vision: A holistic understanding of the workplace services area, with the required expertise and knowledge to ensure seamless operations and support.
* Technical Skills: Proficiency in Microsoft Office 365, including Excel and Power BI.
* Languages required: Spanish and English (minimum B2).
* Business Administration: Background in business administration and management studies.
* Interpersonal Skills: Strong interpersonal skills to work closely with the Workplace teams, internal clients, and external providers.
* Budgeting and Forecasting: Ability to manage operating and capital budgets, ensuring business operations meet service level requirements and corporate standards.
* Critical Thinking and Problem Solving
* Presentation and Communication: Ability to deliver presentations and communicate effectively, both written and orally.
* Adaptability: Ability to work and adapt to changing environments and tight deadlines. Sociable personality with a versatile, flexible, and polyvalent attitude.
* Service Orientation: A strong service orientation and ability to work in teams and coordinate people.
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