AXA Partners' Operational Excellence team is made up of 4 pillars: process improvement, business performance and steering, workforce management and multi-channel, as well as the people dimension of change (AVP programs: mindset and behaviors, skills enhancement system, roles of managers and agents, etc.). The focus on the company's operational processes requires a holistic vision, including monitoring, measurement, platform organization, training, workforce management, employee mindset and behaviors. These 4 pillars are interconnected.
As Senior Operational Excellence Leader, your role is to provide internal consultancy services to help optimize the company's operations and help countries achieve these objectives.
You will be responsible for process improvement, operational efficiency and cost management. This may involve identifying and helping to implement solutions to reduce inefficiencies, optimize operational flows and maximize productivity through the development and deployment of specific projects. Consideration must be given to the end-to-end process in addition to the scope of Operations and the network.
Profile required:
* 4 to 6 years' professional experience with consulting experience in operational efficiency, project and change management.
* A degree in project management and organizational optimization, or a similar diploma would be an asset. Lean management / Lean 6 sigma certification would be a plus.
* An advanced level of written and spoken English. French and Spanish a plus.
Your experience has given you a solid understanding of operations and the ability to analyze existing processes in order to make significant improvements, and to identify and share best practices.
You have excellent cross-functional coordination skills and a strategic vision to support the organization's growth and efficiency.
Your technical skills: Consulting skills, Operations management, Process improvement, Analytics, Project and change management, Workshop facilitation adapted to digital solutions, Design.
Your soft skills: Leadership, Thinking, Cross-functional collaboration, Communication and Influence, Adaptability, Solution orientation.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract). Learn more about the Reforest Program here.
* AXA Partners is committed to diversity and inclusion, on an equal basis.
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