Descripción del trabajo
The consultative expertise of the role is critical to delivering measurable, positive impact to customer experience.
Key job responsibilities:
* Ability to translate technical aspects of analysis and metrics into actionable insights.
* Excellent data-driven storytelling skills.
* Create and deliver compelling dashboards with visualization, and write documents to explain the analysis and provide insights.
* Comfortable presenting complex analysis in a simple, easy-to-digest way to C-suite level stakeholders.
* Advanced in SQL, ability to write complex queries from scratch from multiple tables, creating appropriate joins, extracting and manipulating data, formatting fields, creating new measures and metrics, etc.
* Working experience with visualization tools (Amazon QuickSight, Tableau, Power BI, etc.), ability to create interactive, user-friendly, and compelling dashboards and reports.
* Excellent organizational, interpersonal, and communication skills (both written and verbal).
* Ability to effectively manage competing priorities in a complex work environment, focusing on high-value activities.
* Fluency with an advanced analytical tool (Python, R, SAS, etc.) – ability to run advanced statistical modeling and testing in one of the above languages.
* Experience in working with databases and data mining techniques in a business environment.
* Understanding of data warehousing and data modeling concepts.
BASIC QUALIFICATIONS:
* Bachelor’s degree in Statistics, Computer Science, or Information Technology.
* More than 5 years of experience working in Analytics or Business Intelligence environment.
* In-depth understanding of advanced statistical techniques and methodologies as well as simple linear regression analysis, multivariate regression analysis, and model building.
* Ability to create interactive, user-friendly and compelling dashboards and reports using visualization tools like Amazon QuickSight, Tableau, Power BI, etc.
* Excellent organizational, interpersonal, and communication skills (both written and verbal).
* Ability to effectively manage competing priorities in a complex work environment, focusing on high-value activities.
PREFERRED QUALIFICATIONS:
* Masters in Statistics, Computer Science, or Information Technology.
* Experience in e-commerce or analytical transformation.
* Experience in predictive analytics, experimental design, A/B testing.
* Experience in Customer Service.
* Experience in AWS and Amazon QuickSight.
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