What you'll do
We are looking for a Waiter / Waitress to join the pre-opening team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you'll be preparing drinks exactly as our guests want or serving them delicious food. You'll be devoted to creating relaxing, memorable experiences:
* Support the team with the Food & Beverage operations.
* Be the face of our guests' experience, ensuring they have a great time from arrival to departure.
* Create a fun and relaxed atmosphere where guests can wind down and enjoy themselves.
* Work with the team to keep things running smoothly and tidily.
* Describe the selection of drinks and menu items to guests with interesting and vivid descriptions of each item's origin, taste, and preparation methods.
* Set up your outlet, stock up on all the supplies you'll need, and manage your inventory.
* Ensure that food and beverages are well stocked.
* Maintain overall cleanliness and maintenance of the working area.
* Be ready to assist with other ad-hoc duties when your colleagues need help, including serving other outlets like room service, bar, or terrace.
* Work with your restaurant and kitchen colleagues to offer seamless food service.
* Comply with departmental policies, procedures, and service standards.
* Anticipate the needs of our guests with attentive and intuitive service.
* Assess customers' needs and preferences and make recommendations.
* Address dissatisfied guests appropriately to ensure their satisfaction.
* Properly and accurately close guest checks; process cash and credit card payments; settle voided checks or complimentary items.
* Comply with safety and HACCP standards.
What we are looking for...
* +2 years of experience in hospitality within food & beverage.
* Some college and/or advanced training in food and beverage management is valuable.
* Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.
* Excellent verbal and written communication skills; fluent in Spanish and English.
* Ability to make people feel good - your team, guests, and colleagues alike.
* Excellent relationship builder, confident in working with other teams and leaders; passionate about collective achievements.
* Ownership of important issues, problem-solving skills, and effective decision-making.
* Quick learner who adapts to SLS's unique culture.
* Humble and open to ideas; willing to leave ego at the door and help get things done.
* Willingness to try new things and do things differently.
* Desire to be part of a hardworking, supportive, and fun team.
What's in it for you...
* The opportunity to join an innovative, fast-growing, international group committed to building a global brand.
* The chance to challenge the norm and work in a creative and rewarding environment.
* Become part of a passionate team focused on creating great hospitality experiences.
* Plenty of opportunities for development.
* Excellent discounts across the entire Ennismore family of brands.
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