Italian Customer Service Representative, Barcelona
Client: Cargill
Location: Barcelona, Spain
Job Category: Other
EU work permit required: Yes
Job Reference: 195485564037968691232460
Job Views: 4
Posted: 31.03.2025
Expiry Date: 15.05.2025
Job Description:
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 155,000 employees who are committed to safe, responsible, and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition, and safety to innovate and provide solutions to manufacturers, retailers, and foodservice companies.
Job Purpose and Impact
The Italian Customer Service Representative will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues. This is a temporary position.
Key Accountabilities
1. Maintain systems and relationships that meet customer demand forecasts, as well as other databases related to shipments and inventory management.
2. Inform customers about order status, invoices, contract balances, and other information needed to complete the sale.
3. Execute customer service strategies.
4. Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
5. Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
6. Other duties as assigned.
Qualifications
Minimum Qualifications:
1. Bachelor's degree in a related field or equivalent experience.
2. Previous customer service experience.
3. Excellent English and Italian language skills.
Preferred Qualifications:
1. Other European language is an advantage (Spanish, French, etc).
2. Previous SAP experience is an advantage.
3. Excellent MS Office skills.
4. Great communication skills.
5. Problem-solving mindset, detail-oriented, and stress-resistant person.
Our Offer
We provide a fast-paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today.
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