Company Description We're looking for a Rooftop Manager to join our team in Tope at The Hoxton, Poblenou The Hoxton Poblenou in Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). Tope is our rooftop taqueria with views over Barcelona, serving Mexican-inspired flavours and punchy cocktails. We are searching for a real gem to manage our greatest rooftop bar in Barcelona: TOPE. Think 360-degree terrace with views over the city, tacos, margaritas, DJ's, events, groups and big parties. We need someone who can confidently manage a team, who is not afraid of some action, who has good contact with guests and who truly understands the brand. More About Us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting directly to the Director of F&B, you will shake things up with us as part of the Tope team at The Hoxton, Poblenou. Everyday wide views over the city are included. What's In It For You...
* Become part of a team that's very passionate about creating great hospitality experiences.
* A competitive salary and eligibility to participate in our discretionary bonus scheme.
* Food on us during your shift.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* Time off to volunteer with one of our partner charities.
* Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get-togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
Job Description
What you'll do...
* Manage the total operations and commercial success of 'your' TOPE rooftop bar.
* Run a fun, slick and fast-paced rooftop bar operation, with full responsibility for the venue.
* Coordinate and manage the inside and outside areas to comfortably run 300+ covers per day.
* Positively lead and develop your team of 15+, always encouraging the Hoxton family vibe.
* Own the venue as if it were your own; you're in full control of daily revenues and costs.
* Be responsible for the planning of your team, in line with business demand.
* Be creative, share ideas, develop and implement our rooftop bar strategy.
* Innovate our rooftop concept and be ahead of the rest with our evolving mindset.
* Work closely together with our Brand Manager on many cool activations.
* Drive service standards through your team – to achieve the best for our guests.
What We're Looking For...
* Individuals. You're looking for a place where you can be you; no clones in suits here.
* Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
* You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
* You're not precious. We leave our egos at the door and help get things done.
* You're up for doing things differently and trying (almost) everything once.
* If we got stuck in a lift together, we'd have a good time and share a few laughs.
* You want to be part of a team that works hard, supports each other and has fun along the way.
* At least 3 years' experience in a busy restaurant and/or bar operations role, with a keen eye for detail and good understanding of managing a team.
* Must be fluent in Spanish and English; additional languages will be highly valuable.
* A track record of leading large teams in restaurants and bars; you're a natural at inspiring trust and bringing others along on a journey.
* Not afraid of a fast-paced environment, juggling many things at once, but always keeping an eye for detail.
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