What you'll do : We are looking for a Waiter / Waitress to join the pre-opening team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you'll be preparing drinks exactly as our guests want or serving them delicious food. You'll be devoted to creating relaxing, memorable experiences.
* Support the team with the Food & Beverage operations.
* Be the face of our guests' experience, ensuring they have a great time from arrival to departure.
* Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
* Work with the team to keep things running smoothly and tidily.
* Describe the selection of drinks and menu items to guests with interesting and vivid descriptions.
* Set up your outlet, stock up on all necessary supplies, and manage your inventory.
* Ensure that food and beverages are well stocked.
* Maintain cleanliness and upkeep of the working area.
* Assist with ad-hoc duties when colleagues need help, including serving in other outlets.
* Collaborate with restaurant and kitchen colleagues for seamless food service.
* Comply with departmental policies, procedures, and service standards.
* Anticipate guests' needs with attentive service.
* Assess customers' needs and preferences to make recommendations.
* Address dissatisfied guests appropriately to ensure their satisfaction.
* Accurately close guest checks, process payments, and manage voided checks or complimentary items.
* Comply with safety and HACCP standards.
Minimum Requirements:
* 2 years of experience in hospitality within food & beverage.
* Some college and/or advanced training in food and beverage management is valuable.
* Ability to multitask in a fast-paced environment with high attention to detail.
* Excellent verbal and written communication skills; fluent in Spanish and English.
* Ability to positively impact team, guests, and colleagues.
* Strong relationship-building skills and confidence in collaborating with teams and leaders.
* Ownership of important issues, problem-solving, and effective decision-making.
* Quick learner, adaptable to SLS's unique culture.
* Humble and open to ideas, leaving ego at the door.
* Willingness to try new things and do things differently.
* Desire to be part of a hardworking, supportive, and fun team.
What's in it for you...
* Opportunity to join an innovative, fast-growing, international group committed to building a global brand.
* Chance to challenge the norm and work in a creative, rewarding environment.
* Become part of a passionate team focused on creating great hospitality experiences.
* Plenty of opportunities for development.
* Excellent discounts across the entire Ennismore family of brands.
#J-18808-Ljbffr