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Location:
Barcelona, Spain
Job Category:
Information Technology
EU work permit required:
Yes
Job Reference:
9m3kkfce
Job Views:
2
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
Hi there!
We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our Sales Applications Specialist role for those who strive to implement functional processes and drive them to full completion.
Tasks in the role
1. Perform administrative and support functions on the SFDC platform, including user provisioning, configuration and maintenance, creation of reports & dashboards, and other declarative-related settings changes.
2. Work with IT team leads and stakeholders to gather requirements from business users.
3. Improve data quality and accuracy by maintaining proactive monitoring activities.
4. Handle administrative functions, including user provisioning and the configuration and maintenance of roles & profiles, reports & dashboards, fields, and other Salesforce-related settings.
5. Provide ongoing daily support and troubleshooting for users across the world.
6. Participate in the evaluation, development, testing, and implementation of system changes and enhancements.
7. Attend meetings with stakeholders and gather requirements from business users.
8. Provide front-line support on functional issues related to applications used by the sales organization.
9. Facilitate quarterly meetings with the vendor to obtain updates on new product releases, ongoing analysis of the tool’s value, and its contribution to the business.
Who we are looking for
1. Experience working with Salesforce performing configurations and support.
2. Creative thinking with strong problem-solving skills.
3. A self-starter with the ability to work in a dynamic environment with changing priorities.
4. Strong organizational skills, attention to detail, and a demonstrated ability to handle multiple competing priorities.
5. Ability to work well in a team environment.
6. Basic SQL skills.
7. You share our common values: Trust, Sense of Ownership, and enthusiasm for Constant Change.
A bit about the team
You can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now.
We are the Sales IT team. At Semrush, we are engaged in a CRM system for our internal users, built based on Salesforce CRM, namely:
1. Working with data from the services of other teams and sending enriched data to SF.
2. Building business logic and automation on the side of SF itself.
Our team partners closely with the Sales Organization to collaboratively deliver solutions to some of the company's biggest challenges. We consist of a Salesforce Systems Analyst, Administrators, Support Specialists, and QA Engineers. This team belongs to the Business Systems Department, which partners with all of the business functions, including Sales, Marketing, HR, Finance, and others.
We will try to create all the right conditions for you to work and rest comfortably
It’s up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.
* Unlimited PTO
* Flexi Benefit for your hobby
* Employee Support Program
* Loss of family member financial aid
* Employee Resource Groups
* Meals, snacks, and drinks at the office
* Teambuilding
* Training, courses, conferences
* Gifts for employees
A little more about our company
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500, and many more. In March 2021, Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.
Our Diversity, Equity, and Inclusion commitments
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged from applying! We are committed to ensuring that everyone feels a sense of belonging in the workplace.
We do not discriminate based on race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition, including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
Our new colleague, we are waiting for you!
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