* Restaurant Group in expansion | Premium and High-end casual restaurants
An innovative restaurant group that has gained recognition for its commitment to quality, creativity, and the dining experience. Founded in Barcelona, it has grown from a single location to multiple venues and is facing expansion nationally and internationally.
Reporting to the Owners, the Group General Manager will be responsible for:
1. Collaborate with senior leadership to develop and implement expansion strategies, including market analysis, site selection, and feasibility studies.
2. Set operational goals and benchmarks for new and existing locations to ensure successful openings and ongoing performance.
3. Oversee the daily operations of all locations, ensuring consistency in service quality, food standards, and brand integrity.
4. Develop and standardise operational procedures that can be replicated in new locations to facilitate growth.
5. Lead recruitment efforts for management and staff at new locations, ensuring a high-quality workforce aligned with our culture.
6. Provide training and ongoing support to new and existing teams, fostering a culture of excellence and accountability.
7. Prepare and manage budgets for new openings, ensuring financial targets are met.
8. Analyse sales and financial data to optimise profitability across all locations.
9. Ensure exceptional guest experiences through training, monitoring, and feedback mechanisms.
10. Address customer feedback and implement changes to improve service and satisfaction.
11. Collaborate with the marketing team to promote new locations and enhance brand visibility.
12. Monitor market trends and competitor activity to identify opportunities for differentiation and innovation.
13. Ensure all locations meet health, safety, and compliance standards.
14. Conduct regular audits and inspections to uphold operational standards.
Benefits include:
* Competitive remuneration package.
* A dynamic and innovative work environment with a passionate team.
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