First Party Collector
As a first party collector, you will provide a broad range of financial related support in collecting monies owed to PPG. This position will be hybrid, with 3 days working in the office and 2 days working remote. The position supports USCA and Canada and the time slot will be from 14:00 to 23:00h from Monday to Friday.
Key Responsibilities
* Review open accounts for collection efforts
* Conduct and manage collection calls to collect Accounts Receivables
o Outbound notation and call goals to be met monthly
* Process payments
* Develop relationships with customers
* Maintain and manage accurate collection files
* Provide timely follow-up on payment arrangements utilizing the treatment schedule
Qualifications
* Previous experience in a credit or collections role, preferred.
* Solid understanding of ERP like SAP or Oracle and various other credit software.
* Effective business writing and professional communication
* Proven effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base
* Strong communication, problem solving and analytical skills
* Detail oriented
* Bachelor's Degree in Finance, Accounting, or Business oriented field of study and Accounts Receivable knowledge/experience is a plus
Requirements
* Native English Speaking
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
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