Head of Global Services, Medical & Scientific Affairs
The Head of Global Services (HGS) for Medical & Scientific Affairs is critical for the evolution of existing service verticals, for cross-service experience sharing and coordination, and for establishing new verticals within Medical & Scientific Affairs. The role also serves as counterpart for Pillar Leads and Cluster-level Capability Management.
Tasks and responsibilities
* Leading a team of Team Leaders, Coordinators and individual contributors (may include subject matter experts and service owners) responsible for overseeing and delivering global services.
* Enabling disruptive innovation of services delivery.
* Coordinating across service verticals to enable solution delivery.
* Establishing new service verticals (from business case to implementation).
* Evolving the service delivery structure.
* Acting as the counterpart for Pillar Leads and Cluster-level Capability Management.
* Managing the budget of the service vertical including alignment of local and Corporate Finance.
* Manage and develop the human capital in the team.
Requirements
* Master Degree in Life Sciences, Pharmaceutical Industry, Medical Department or others (PhD and / or MBA is a plus).
* A minimum of seven years of proven success in service delivery management, preferably in a Big Pharma, internal shared services setup.
* A minimum of five years of people management in Medical / Scientific Operations (including budget accountability and financial management).
* Experience in delivering disruptive transformation within a globally matrixed environment.
* Proven background in continuous improvement activities and business process reengineering.
* Solid management and organizational leadership skills.
* Fluent English in written, reading, speaking – due to the global nature of this role, the job will be 100% in English.
* Excellent oral and written communication, with great interpersonal skills; able to forge trusting relationships within a diverse team.
* German, Spanish or additional languages would be a plus.
* Able to apply sound judgment while working independently within tight timelines.
* Proven success as a key member of a matrixed, cross-functional team of people managers; able to work with people across all functions.
* High level of cultural awareness and sensitivity as well as customer centricity.
Benefits
* Flexible working conditions
* Life and accident insurance
* Health insurance at a competitive price
* Investment in your learning and development
If you have read this far, what are you waiting for to apply? We want to know more about you!
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