Advanced Operations Engineer II (Systems / Infrastructure)
Take-Two Interactive Software – Barcelona, Barcelona
We are looking for a Advanced Operations Engineer II to join our team in our sunny Barcelona SocialPoint headquarters. At SocialPoint, we are passionate about creating games that bring joy to players worldwide. As a global community of game enthusiasts, we push the boundaries of the mobile gaming industry, delivering engaging experiences that connect millions daily.
Location:
Barcelona, Spain
Role:
Are you an expert in IT systems with deep experience in Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira)? Join our team as an Advanced Operations Engineer II and elevate our operational processes. Your skills will be pivotal in resolving complex support issues and driving efficiency.
Responsibilities:
1. Lead Technical Operations: Ensure seamless technical operations through your extensive expertise. Proactively tackle support escalations and solve complex issues creatively.
2. Collaborate Across Teams: Partner with multi-functional teams, providing strategic insights for highly complex projects and assignments.
3. Mentor and Guide: Mentor professionals, coordinating projects to enhance performance.
4. On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours.
Key Requirements:
1. Technical Proficiency: Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).
2. Support and Escalations: Promptly and efficiently address critical issues from IT Support teams and provide high-level technical support to C-Level Executives.
3. Collaboration: Effectively work with multi-functional teams to optimize processes and mentor junior team members.
4. On-Call Duties: Participate in an on-call rota to handle urgent issues outside regular working hours.
5. Language: Successful candidates must be fluent in English.
Who'll Thrive Here:
1. Experience: Extensive experience with OnPrem and SaaS products, supporting C-Level Executives.
2. Proactive Problem-Solving: A commitment to continuous improvement and proactive issue resolution.
3. Background: At least 5 years of experience in a senior technical role.
What We Offer You:
* Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work.
* Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to grow.
* Work Hard, Enjoy Life. Our employees bond through corporate events and team challenges.
* Benefits. Benefits include discretionary bonus, insurance, and 25 days holiday.
* Perks: Charitable giving program, access to on-site restaurant, gym, and employee discount program.
Take-Two Interactive Software, Inc. is proud to be an equal opportunity employer, committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.
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