Multinational leader manufacturer of mineral.
Job Responsibilities:
* Daily Resource Management: Oversee daily resource allocation across projects, ensuring optimal deployment based on project needs, skills, and availability.
* Servicenow Utilization for Resource Management: Use the Servicenow PPM (Project Portfolio Management) tool to manage and track resource assignments, monitor availability, and respond to configuration or functionality requests related to resource management.
* Capacity Planning: Develop and maintain capacity plans within Servicenow to balance resource supply with demand, enabling accurate forecasting and minimizing resource shortages or bottlenecks.
* Dashboard Creation: Create and maintain custom dashboards within Servicenow to provide stakeholders with real-time insights into resource allocation, utilization, and capacity.
* Resource Optimization: Regularly assess and adjust resource assignments based on project priorities, skill requirements, and organizational constraints to maximize efficiency.
* Monitoring and Reporting: Use Servicenow PPM to track resource KPIs, generate regular reports, and provide stakeholders with insights into resource allocation health and utilization rates.
* Collaboration and Stakeholder Engagement: Work closely with project managers, department leads, and other stakeholders to understand resource needs, resolve allocation conflicts, and support consistent communication.
* Governance and Compliance: Ensure all resource management practices adhere to governance standards and align with organizational policies and Servicenow capabilities.
Career progression.
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