As part of the Criteo Workplace team (WP), the Workplace Coordinator (France) will be part of a team and develop, focusing on soft services, while working side by side with vendors and partners (landlords) to ensure smooth day-to-day operations in our Barcelona office.
This position requires a high level of Service Attitude, Communication, and Negotiation skills. This role is ideal for an ambitious workplace coordinator looking to work in a very dynamic and international environment while developing their skills in people concierge, budgetary involvement, and innovation & creative incentives and flexible ways of working.
This position requires full-time physical presence at the office.
What you'll do:
(Below is not an exhaustive list)
* Reporting into the Workplace Manager: you’ll help oversee Workplace operations for our Barcelona office.
* Partner with other Workplace coordinators & managers in EMEA to run the offices, maintain and develop relationships with Criteos to understand their expectations and keep open communication while delivering company objectives, implementing new technologies and procedures, and creating a space where Criteos can create their best work.
* Help take responsibility for day-to-day office services and collaborate & work alongside/direct all in-house vendors (technicians team/cleaning) and help lead your partners (greetings, hospitality for guests and employees, janitorial, maintenance, MyCriteo ticketing, resolution, etc.).
* Act as an interface to all stakeholders to ensure world-class services provided in WP’s contribution.
* Assist with the organization of events (both internal & external), coordinate all logistics details (security, building access, room setup, catering).
* Manage last-minute changes and ensure smooth execution on the ground for all teams involved – usually larger scale events where you’d partner with Internal Events.
* Maintain accurate floor plans and allocate desk space to teams (e.g., new starters) via Office Space (space planning tool) and coordinate any office moves while updating Mapiq (desk booking tool).
* Be the WP face to our internal customers in Barcelona - be approachable for questions and comments from employees and react appropriately to queries raised.
* Facilitate communication and WP’s brand between the Criteo offices.
* Coordinate integration of new employees into Criteo life. Help drive Change Management and cultural onboarding.
* Monitor and ensure consistent work processes and high service levels across locations.
* Assist with the coordination of facilities for all new starters (desk allocation, security cards).
* Ensure all staff and visitors are adequately informed and trained about health and safety standards both on joining the company and thereafter.
* Support business partners across the company (local & global) when applicable in a complex and multicultural organization.
* Sometimes, if needed, help & work with the Workplace Manager to manage both Capex & Opex budgets.
* Help execute office renovation plans as needed.
* Act as a role model at all times.
* Prepare shipments/pickups for the employees’ first/last day.
* Purchase and keep track of office snacks/inventory.
* Book and set up meeting rooms when requested.
* Assign lockers to employees.
* Manage supplier orders and tracking.
Who You Are:
* Proactive with a very positive attitude and attention to detail.
* High dedication to customer service and hospitality.
* Organizational skills with a high degree of initiative and self-motivation.
* Ability to effectively manage multiple tasks and work flexibly under tight deadlines.
* Knowledge of Health & Safety local compliance is a plus.
* Excellent written and verbal communication, highly articulated and polished.
* Fluent in English and Spanish.
Qualifications:
* Experienced in customer service & problem solving.
* Practice in managing vendors and driving quality audits.
* Ability to build and track budget through forecasts.
* Strong computer skills (Word, Excel, PowerPoint basics). Internet & social networks experience is a plus.
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